Privacy Policy
Updated 14 July 2026 · effective 13 August 2026
This website is managed by Dogfluence.com LLC, located at 30 N Gould St, Ste N, Sheridan, Wyoming 82801, United States (Entity ID: 2022-001146612). The protection of your personal data is of great importance to us.
1. General information
We only use data that we receive or process from you within the framework of data protection law.
You can find information on our site without having to provide personal information. You remain anonymous during your visit to our site. All connection information that your internet browser provides with every site view — such as the date, duration of stay or the name of your internet provider — is used without any personal connection with us, unless you have logged in with your username and password.
You provide personal information voluntarily. For example, when you use functions that require registration for the first time, your data will be saved to create an account. This will allow you to use our platform faster and easier in the future.
Consent-based processing
If we use your data for something that requires your consent, we will ask for your explicit consent. You can withdraw consent at any time via your account settings.
Your right to access
You have the right to access information about the personal data stored about you at any time and to correct, supplement, or delete it.
2. Data about Creators
We store the following information about creators:
How we use creator data
Matching purposes
We use creator data to let website visitors search, filter and sort creator profiles and to match creators with Brands. Some of your profile info will be publicly available.
Shipping products
When you enter a campaign, only then we will share your delivery address with the brand so they can send you products.
Payouts
Brands can pay you to promote their products. We use your payment information to payout these fees to your bank account.
Customer happiness
We use your email to deliver proper service. For urgent matters, we may contact you by phone.
3. Data about Brands
We store the following data about brands and the users who represent brands:
How we use brand data
Matching purposes
We use company data to let website visitors search, filter and sort brand profiles and to match creators with Brands. Some company profile info will be publicly available.
Product returns
We will share your company's address with creators when they need to return a sponsored product.
Payments
We use your company's payment information to debit payments and issue refunds if necessary.
Customer happiness
We use your email to deliver proper service. For urgent matters, we may contact you by phone.
4. Cookies
We have to use so-called cookies for some of our services. Cookies are small data files that your internet browser stores on your computer. Cookies can store information about your visit to our site.
Most browsers are set by default to accept cookies. You can configure your browser to refuse cookies or ask for confirmation. However, refusing cookies may mean that not all our functions work properly.
5. Third-party service providers
We use trusted third-party service providers to operate our platform. Each provider only receives the data necessary for their service and is obligated to protect your personal data.
Stripe
Payment processing
Handles all credit card transactions and subscription billing. Your payment card details are stored securely by Stripe and never on our servers.
Plain
Customer support
Powers our live chat and email support. When you contact support, Plain receives your email address, session information, and the content of your messages.
Brevo
Email service
Sends transactional emails such as password resets, notifications, and account confirmations. Brevo receives your email address and user ID.
Filestack
File uploads
Handles image and file uploads for profile photos and media. Uploaded files are processed through Filestack's servers.
Cloudflare
Content delivery & storage
Stores and delivers uploaded media files (profile photos, post images) through their global network.
OpenAI
AI features
Powers optional AI-assisted features such as comment suggestions. Post content may be sent to OpenAI for processing. No personal identification data is shared.
Meta/Instagram/TikTok
Social media platforms
When you connect your social media accounts, we store access tokens to read your posts and engagement metrics for matching and performance tracking.
6. Data retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy.
| Data Type | Retention Period |
|---|---|
| Account data | Until you delete your account |
| Session data (IP, browser info) | 30 days |
| Social media tokens | Until you disconnect or revoke access |
| Transaction history | 7 years (legal requirement) |
| Chat support conversations | Per Plain's retention policy |
| Inactive accounts | Flagged after 24 months (with email notice) |
7. Your rights
Under GDPR and other applicable privacy laws, you have the following rights:
Access
Request a copy of the personal data we hold about you.
Rectification
Request correction of inaccurate or incomplete data.
Erasure
Request deletion of your personal data ("right to be forgotten").
Portability
Request your data in a machine-readable format.
Object
Object to processing of your data for certain purposes.
Withdraw consent
Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at bark@dogfluence.com. We will respond to your request within 30 days.
Questions?
Live chat
Available on our website